The Help Desk is available to assist with any technical issues you encounter in the platform. They can also answer questions about policies and how certificate programs work. Here are some reasons you might contact the Help Desk:
Technical Issues | Policy Questions |
Assignment submission errors | Enrollment process |
Broken links in lessons | Extensions |
Password reset / login help | Defer or withdraw from a program |
Software issues (e.g. Asana) | Certificates and badges |
The Help Desk is available 7 days a week to answer questions via email at [email protected]. The Help Desk is available for live chats in the Pathstream platform during these hours:
Weekdays
9am to 10pm ET
Weekends
1pm to 10pm ET