Frequently Asked Questions

Accessing Pathstream

How do I access Pathstream?
There are two ways to access the Pathstream learning platform: To complete lessons: Log in to your school learning system (Canvas, Blackboard, etc.), g...
Wed, 3 Jul, 2019 at 9:33 AM
Why can’t I click on the projects on the Pathstream course home page? It says “To access this project click the link in your school learning system” and I can’t click on it.
You must open projects / assignments by clicking the link specific to that project on your school’s learning system (Canvas, Blackboard, etc.). To do so, clo...
Wed, 3 Jul, 2019 at 9:38 AM
Can I complete Pathstream courses on my phone?
Yes and no. You can complete the Pathstream lessons on your phone. But you will need a laptop or desktop computer to complete the Labs and Projects.
Wed, 3 Jul, 2019 at 9:41 AM
Can I download Pathstream content to a PDF or print?
Content could be downloaded within the page view, then converted to pdf format. There are no “export all content” tools in the app.
Wed, 3 Jul, 2019 at 9:44 AM
Why are my Google analytics lab not loading?
1. Follow this link to find the Google Analytics demo account. 2. Scroll down to "Access the demo account," and then click the link at the en...
Mon, 5 Aug, 2019 at 2:15 PM
I've installed Pathstream on my Windows computer but it is still not loading - why?
The app must be launched from the Pathstream website after clicking on a lab/project. Sometimes your computer’s security settings may block the app from ...
Mon, 5 Aug, 2019 at 2:25 PM
I've installed Pathstream on my Mac computer but it is still not loading - why?
The app must be launched from the Pathstream website after clicking on a lab/project. Sometimes your computer’s security settings may block the app from ...
Mon, 5 Aug, 2019 at 2:26 PM
I can't install Pathstream on my Chromebook - what is wrong?
Pathstream is an app that must be downloaded from the internet. Chromebooks cannot download the Pathstream app. Please use a Mac or Windows computer to fully...
Mon, 5 Aug, 2019 at 2:32 PM
I've got a message that says “Your session has expired” and took me to the login page - what is my password?
If your session has expired please return to your school’s LMS and relaunch your assignment from there. 
Mon, 5 Aug, 2019 at 2:45 PM
Sometimes as an instructor, when I log in all of my courses do not appear on my Pathstream courses page.
This may happen due to the storage being full in your web browser. If you are using Google Chrome as your web browser you will need to clear your storage by...
Tue, 7 Jan, 2020 at 8:06 AM